Terms and Conditions

Scope and store details

These terms govern purchases through aeatye.com. Business Information below identifies the brand, legal company and business contact details for your order. Website conduct is addressed separately in our Terms of Use.

Orders and product information

You must be legally able to enter a purchase contract or have valid permission where applicable. Provide accurate contact, payment and delivery details. Review the product description and your selection before submitting an order.

An order-received message acknowledges submission. Acceptance occurs when we send a dispatch confirmation, unless an earlier message expressly accepts the order. If an item is unavailable or an error prevents fulfillment, we will contact you and refund any amount taken for the affected items. We will not substitute an item or increase an accepted price without your agreement.

Product images help show appearance; screen settings can affect color. This does not excuse a material difference from the description. Compatibility, power ratings and included accessories are governed by the specifications expressly stated on the product page. Follow all manufacturer instructions and applicable electrical-safety guidance.

Prices and payment

Prices are shown in U.S. dollars (USD) unless a different currency is expressly identified. The checkout total includes the product price, accepted discounts, shipping and applicable taxes collected by the store. Payment methods available for your order appear at checkout. See Payment & Security.

Shipping

Orders normally require 1–3 business days of processing after payment confirmation and an estimated 7–12 business days in transit after dispatch, giving a usual combined estimate of 8–15 business days. Shipping fees are calculated at checkout. Business days are Monday–Friday, excluding applicable public holidays.

Orders may be fulfilled internationally through supplier or partner facilities. The Shipping Policy explains destinations, tracking, duties, delays and delivery problems. If dispatch is delayed, we will offer a revised estimate and the option to agree or cancel unshipped items for a full refund, as required by law.

Cancellations, returns and refunds

Request an amendment or cancellation promptly. Before dispatch, we help where operationally possible, with no cancellation fee. After dispatch, the return process applies, subject to mandatory cancellation rights.

Eligible return requests may be made within 30 calendar days of delivery. You pay return postage for a change of mind. We arrange an appropriate solution at no additional cost for our error or damaged, defective, incorrect or materially misdescribed items. We charge no restocking fee.

Approved refunds go to the original payment method within 5–10 business days after receipt and inspection, or approval of a refund requiring no return, unless the law requires a shorter period. See the Return & Refund Policy for conditions and the return-address process.

Privacy, rights and disputes

Our Privacy Policy explains personal-information practices. Nothing in these terms excludes a guarantee, remedy, liability or consumer right that cannot lawfully be excluded, including rights concerning faulty or misdescribed goods.

Applicable law and mandatory protections in your place of residence determine your rights and the competent courts. Contact customer service so we can review a dispute; this does not prevent you from using a regulator, payment-provider dispute process or court available under applicable law.

Changes

Updated terms apply prospectively from publication. Changes do not reduce rights attached to an order already accepted. Where these terms summarize another store policy, that policy supplies the detail, subject always to mandatory law.